If you have been dogged with vehicle issues and think that you have a lemon automobile, lemon van, or lemon motorbike, you have rights under Colorado Lemon Law, as well as under federal law. To get the best feasible settlement and the greatest compensation, however, it is very helpful to keep thorough records. When you do, you can basically show that you have followed the procedures necessary to classify your vehicle as a lemon. Here are some tips to get you started together with your Colorado lemon law case:
Keep a logbook. Whether you use a spiral bound laptop or a computer spreadsheet, make a notation every time you speak to or visit the dealer or manufacturer. This proves that you have given them ample opportunity to fix the issue. In Colorado, dealerships are necessary to present you with a repair bill each time a automobile is repaired.
Write down every communication. In your logbook, write down the date and time, as well as the name, title, and phone number of the person to whom you spoke. Make an entry outlining the information and directions you got.
Keep track of your vehicle's performance. In your logbook, note the times and dates when the issues occur.
Note the days your vehicle is unavailable. In your logbook, record the dates you are unable to make use of your vehicle, either because it is not in working condition or because it is in the shop for repair.
Keep repair records. This may appear obvious, but it is vital to keep the original paperwork of all repair and maintenance orders an even those that may not pertain to the recurring issue together with your vehicle. Never leave your vehicle at the dealership without a replica of the work order. In the event you cannot discover a repair order, ask the dealer for a replica. The Colorado Auto Repair Act requires service departments to maintain records for years.
Keep every piece of written correspondence. Hold on to a replica of every letter and e-mail you send, as well as proof of delivery. Colorado requires that you contact the automobile manufacturer and the leasing company by certified mail. Keep a folder with correspondence and delivery documentation.